Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from zetmed.co? Why are shipping fees not displayed?

We use the most cost-efficient and fastest transport method. Since these are bulk orders, we cannot display the shipping cost on the portal. Once you have paid for your order, our team will calculate the shipping fees based on your order and will send you a separate invoice along with a payment link. Once the shipping fees are paid, we will immediately process your order. For international shipping, we offer CIF methods which ensures your peace of mind.

Which payment methods are accepted in the Online Shop?

With Credit & Debit cards, EMI, Netbanking from 58 banks, UPI and mobile wallets, zetmed.co accepts the most extensive set of payment methods. You can even pay with your cards which are not issued in India or LCs for international orders.

How long will delivery take?

We have partnered with some of the best logistics providers so your order should be with you in 3-5 days. In rare cases, if we have not been able to ship your product, we will get in touch with you and ask you if you want to wait or get a refund.

How secure is shopping on zetmed.co? Is my data protected?

Our shop is extremely safe and secure. Our payments module is PCI DSS Level 1 compliant along with frequent third party audits and a dedicated internal security team to make sure your data is always safe.

What exactly happens after ordering?

You will receive an email confirming the order. At the backend, our teams are notified immediately about your order and they will calculate the shipping charges and will send you a separate shipping invoice along with a payment link. Once you pay your shipping charges, our team will try their best to ship your products at the earliest.

Do I receive an invoice for my order?

Yes. You’ll receive an invoice for your order and also a separate invoice for shipping fees.

Our contact details

In case of any queries, you can reach out to us via email at [email protected] and we will promptly get back to you. You can even give us a call on +919315809194 / +919818990812

Our operating address is 91Springboard Business Hub, Office No 1.7, C-2 Sector 1, NOIDA, Gautam Buddha Nagar, Uttar Pradesh, 201301

BULK ORDERS/INTERNATIONAL ORDERS/ORDERS OVER Rs. 20,00,000: If you want to order in bulk, do write to us at [email protected] and we will get back to you the next working day. In case of urgent queries, do give us a call or fill up the form below and we will get back to you ASAP.